What is a Virtual Office and How Does it Work?

 

A virtual office is a combination of people, a place, technologies, and processes that come together to help businesses and individuals work more efficiently, often in a remote way.

It provides all the essentials you’d expect from a physical office — such as a business address and mail processing services.

The big difference is, you don’t pay for full-time office space.

Virtual offices enable businesses to create a commercial presence in a specific location, at a physical office building, but without the cost or commitment of maintaining a workplace.

You may be thinking:

What’s the point?

Why not just rent an office?

When you think about it, few businesses need an office full-time.

A lot of businesses frequently work from home or ‘third place’ locations, such as client offices, coworking spaces, and coffee shops.

Add to that, very few people use their office on weekends. Or at 1am. Or during national holidays.

Yet they still pay for it round-the-clock.

And then there’s Covid-19.

During the pandemic, more businesses than ever shifted to remote and home-based work environments. Many plan to stay that way — even large corporations.

Even so, businesses still need certain elements of an office.

They need a fixed address, a place to receive mail, and occasional access to meeting rooms.

They don’t need those things all at once. They certainly don’t need them 24/7.

And that’s where a virtual office comes in.

So back to our main question…

Despite its name, a virtual office is a combination of both physical and virtual services.

So, what is a virtual office exactly? And what are the features of a virtual office?

Here are the most common characteristics:

Physical Elements	Virtual or Remote Elements
Business address	Remote receptionist services
A place to receive and pickup mail	Digital mail service
Mail processing and forwarding	Business number
Onsite receptionist	Business phone system
Meeting rooms and hot desks
Copy and print facilities

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