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      • Our PostgreSQL support formulas Are

      Our PostgreSQL support formulas Are

      • Posted by bushra.rayafeel
      • Categories Blog
      • Date May 28, 2022
      • Comments 0 comment

      2ndQuadrant.in offers a clear, comprehensive and scalable support package. This helpdesk is specifically designed to protect and secure your PostgreSQL data and databases. 2ndQuadrant.in guarantees fast query support by a confirmed PostgreSQL expert.

      Our support formulas

      Basic formula

      • Unlimited calls and mail
      • Intervention time (GTI): max. 2 hours
      • Security alerts by e-mail
      • Unlimited access to our knowledge base
      • On-site emergency response
      • Opportunity to participate in our workshops
      • Pricing at the instance

      Extensions

      • Priority processing of your requests (guaranteed resolution time)
      • 24/7 coverage
      • Remote connection for easy troubleshooting
      • Active supervision of instances with escalation
      • Remote Administration of Databases
      • Quarterly audits

       

       

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