PostgreSQL Hotline Support : Ensure your data Integrity & Security

RayaFeeL offers a clear, comprehensive and scalable support package. This helpdesk is specifically designed to protect and secure your PostgreSQL data and databases. RayaFeeL guarantees fast query support by a confirmed PostgreSQL expert.

Our support formulas

Basic formula

• Unlimited calls and mail
• Intervention time (GTI): max. 2 hours
• Security alerts by e-mail
• Unlimited access to our knowledge base
• On-site emergency response
• Opportunity to participate in our workshops
• Pricing at the instance

extensions

• Priority processing of your requests (guaranteed resolution time)
• 24/7 coverage
• Remote connection for easy troubleshooting
• Active supervision of instances with escalation
• Remote Administration of Databases
• Quarterly audits